Unfortunately, free hosting does not provide a technical support. In order to resolve technical issues, you can use the Internet or another way that is available to you, since full-fledged technical support 24/7 is provided only in paid tariff plans of our hosting.
In a free hosting there is a Vesta control panel. In this panel there are no restrictions for your work. You will have separate FTP access and also access to any tool from the control panel. For paid tariffs of our hosting, the Cpanel control panel is installed.